Case Study

Nationally known MSP

A global technology services provider specialising in cloud solutions, cybersecurity, managed networks, workplace technology, and data & AI. They work as a managed service provider helping organisations modernise their IT infrastructure, protect against cyber threats, optimise costs, and scale securely.

Challenge / Scope

• Modernise and standardise multiple customers 24/7 database environments
• Support ranging from cross data centres to hybrid on-premises / cloud setups in Azure
• Provide round-the-clock support including on-call

The Outcome

• Centralised, standardised, and automated database server setups and database deployments across client environments
• Cutdown deployment times reducing costs and complexity
• Successfully migrated SQL Server on-premise to Azure DB PaaS, Managed Instances, and Azure IaaS
• Established proactive monitoring and optimisation frameworks

Key Services Provided

• Azure expertise and database cost optimisation consulting
• Database Architecture and migration plans
• SQL Server upgrades and cloud migrations
• 3rd line support during and outside office hours
• Database environment standardization and automation

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