Consulting and Support

Our health checks provide point-in-time assessments covering configuration review, security posture evaluation, backup and recovery validation, performance baseline analysis, capacity planning, and identification of potential risks. We deliver detailed reports with clear prioritised recommendations and improvement roadmaps typically completed within 2-3 days.

We offer support arrangements for mission-critical environments requiring around-the-clock availability. Our experience includes supporting emergency services systems and financial platforms where downtime directly impacts public safety or significant revenue. Support models are customised based on your specific SLA requirements.

Absolutely. We regularly work as an extension of existing database teams, complementing their expertise rather than replacing them. Our consultants integrate seamlessly into your environment, collaborating with your staff to tackle specific challenges, fill knowledge gaps, or provide additional capacity during peak periods.

We're equally comfortable working independently when needed, such as for specialised projects requiring expertise your team may not have in-house, or handling after-hours maintenance windows to avoid disrupting your team's schedules. Many clients engage us for specific scenarios like complex migrations, performance troubleshooting, or implementing new technologies whilst their internal teams maintain day-to-day operations.

Our approach emphasises knowledge transfer throughout every engagement. Rather than creating dependency, we work to upskill your team, documenting our work thoroughly and explaining our reasoning behind architectural decisions and implementation choices. This ensures your staff gains valuable experience whilst benefiting from our specialised expertise. Whether you need a collaborative partner or an independent expert to handle specific initiatives, we adapt our engagement model to fit your team structure and requirements.